Terms and Conditions of Service
Effective Date: October 28, 2026 • Merchant Entity: The Crafty Rabbit (Sole Proprietorship)
1. Agreement to Terms
These Unified Merchant Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "User," or "Maker") and The Crafty Rabbit, a Sole Proprietorship operating in Greenville County, South Carolina ("we," "us," or "our"), governing your access to and use of the website https://thecraftyrabbit.com, the Smart Shop Labels web application (https://labels.thecraftyrabbit.com), and all related digital tools and services.
2. Membership Structure & Active Tier Requirements
Smart Shop Labels operates on a tiered access model designed so users can verify print compatibility on their own hardware using the Free Shop Basic tier prior to purchasing:
- Free Shop Basic Tier ($0): Includes access to the core label studio, the Shop Essentials blueprint pack, and up to four (4) labels per print sheet.
- Hobbyist Pass ($10.00 USD / Year): An annual subscription unlocking an unlimited print sheet queue, Cloud and Local Vault storage, and all 150+ Hobbyist Blueprint packs.
- Certified Pro Lifetime Upgrade (+$10.00 USD One-Time Modifier): The Certified Pro upgrade is a one-time upgrade modifier attached to an active Hobbyist Pass membership. It unlocks Custom Label Dimensions, QR/Barcode generation, and Cricut Print-Then-Cut registration frames. An active Hobbyist Pass subscription is required to utilize Hobbyist and Certified Pro privileges. If an annual Hobbyist Pass lapses, the one-time Certified Pro upgrade remains permanently credited to your profile and will automatically reactivate whenever your Hobbyist Pass is active.
3. Payments, Refunds & No-Hassle Cancellation Policy
All digital software passes and lifetime upgrades are final/non-refundable once unlocked, with No-Hassle Cancellation anytime for annual Hobbyist renewals.
All billing is securely processed through Stripe. Because our software provides immediate access to downloadable/printable vector layouts and includes a free tier to verify printer alignment before purchase, we do not issue refunds or credits after a digital pass or upgrade has been unlocked. You may cancel your annual Hobbyist Pass renewal at any time prior to your next billing date with zero cancellation fees by contacting workshop@thecraftyrabbit.com or managing your subscription link, and your access will continue through the remainder of your paid annual term.
4. Intellectual Property & License Grant
All software source code, vector fastener silhouettes, curated blueprint datasets, user interface layouts, and branding associated with Smart Shop Labels and The Crafty Rabbit are the proprietary intellectual property of The Crafty Rabbit. You are granted a personal or internal workshop license to generate and print physical labels for your shop, tools, and inventory. You may not copy, scrape, redistribute, reverse-engineer, decompile, or resell the software code, vector packs, or digital label templates as a competing digital product or template pack.
5. Workshop Safety & Limitation of Liability
Our tools are provided on an "AS IS" and "AS AVAILABLE" basis. While Smart Shop Labels provides fastener specifications, driver callouts, and organization tags for convenience, the User remains solely responsible for verifying actual hardware ratings, load capacities, electrical safety, and tool clearances in their physical workshop. In no event shall The Crafty Rabbit be liable for any indirect, incidental, or consequential damages, or for any amount exceeding the total fees paid by you to The Crafty Rabbit in the twelve (12) months preceding a claim.
6. Governing Law & Jurisdiction
These Terms and any dispute arising out of or related to your use of The Crafty Rabbit services shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Greenville County, South Carolina.
7. Contact Information
For support, membership assistance, or No-Hassle Cancellation requests, contact:
The Crafty Rabbit • Greenville County, South Carolina
Email: workshop@thecraftyrabbit.com